Southwood agrees to:
Furnish nursery stock of the highest quality.
Warranty for 90 days from the date of purchase applies to all 7-gallon or smaller trees, shrubs, perennials and groundcovers planted by the customer.
Plants that fail to grow during the warranty period will be replaced once at no charge if they are returned along with the cash register receipt.
Warranty for 1 year from the date of installation applies to all trees, shrubs, perennials and groundcovers installed by Southwood.
Purchaser agrees to:
Plant within 7 days of purchase
Follow proper planting procedures as outlined in our instructional handouts or by sales staff
Provide appropriate watering schedule. Sprinkler systems are not always adequate; please check handouts or ask sales staff regarding individual plant needs.
Provide winter protection as necessary
Contact Southwood immediately should any questions arise regarding the care of nursery items.
The following are excluded from warranty:
Here is a list of extensions of Southwood employees. We do welcome any feedback - just use the email address at the bottom of this page.
Brenda Baird (marketing) - 213
Brian Beach (landscape designer) - 227
Susan Brammeier (merchandise) - 206
Pat Calnan (retail) - 203
Deborah Collins (merchandise) - 224
Debbie Corbett (business office) - 218
Debbie Crites (business office manager) - 212
Katrina Crites (business office) - 219
Customer Service - 201
Penny Easley (retail) - 200
Chris Ferris (merchandise) - 207
Tena Houghton-Smith (landscape designer) - 210
Cathy Manning (accounting) - 226
Glen Rice (landscape production manager) - 211
Ginny Schulte (owner) - 215
Joe Schulte (owner) - 205
Steve Smith (dirt dude) - 225
Paul Stephens (retail manager) - 204
Joe Ward (nursery manager) - 222
Michael Welch (landscape) - 229
Steve Welch (landscape manager) - 208
To reach the Production Department/Delaware Greenhouses,
Production Manager Bob Miller and Assistant Manager Joe Baird,
call 299-8412.